Frequently Asked Questions

Where do you currently ship?

At the moment, we only ship within the United Arab Emirates (UAE).

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location within the UAE.

Can I cancel my order?

Yes. Orders can be cancelled within the first 12 hours after being placed.

Can I return my order?

Returns are only accepted if the product has a quality issue or damage caused by us.

What should I do if I receive a damaged or defective item?

Please contact us within 24 hours of receiving your order and provide clear photos of the issue. Our team will review your request and assist you accordingly.

How can I contact SAVANT?

You can reach us through our Contact Us page or by email at savant.ae@outlook.sa

How long does it take to receive a response?

Our support team typically responds within 24–48 business hours.